Our Format FinderSM help system provides quick, easy access to over 26,000 formats to support you in the use of the Sabre® host system, along with information about other Sabre products and services. Access to the information is available to you at your fingertips 24 hours a day, 7 days a week. Use our online version via Sabre Red Workspace to take advantage of all the features including search results powered by Google and QuickAssistTM Chat and Quick AssistTM Callback features.
Format Finder is free to all Sabre ConnectedSM agencies.
Format Finder places at your fingertips everything you need to know when you need to know it. It assists you with a wide range of functions including:
For new agents, the feature contains overview sections in the various Sabre system categories. It explains availability, cars, hotels, ticketing and other complicated processes. Agents are guided through the procedures with step-by-step instructions. Pop-up and drop-down displays quickly define a field, or a list of other possible entries to include within the format. The Format Finder help system also contains a link to a five-to-eight minute product demo for a mini-training session.
More experienced agents can bypass the detail and use Format Finder as a reference tool when they occasionally have questions. These agents can go straight to the formats they need without going any further into topic details.
The help system itself includes a User Guide and links to helpful Quick References. You can also view a Format Finder demo in Agency eServices – browse under the “Support” header and select the Format Finder option.
For the online version you will need to have Internet Explorer version 4.0 or higher loaded on your system. Additionally, for the Sabre for Windows version, Format Finder requires Sabre for Windows version 4.4 or greater.
For Sabre ConnectedSM agencies, there are several ways to launch the Format Finder help system:
Format Finder is available Worldwide in the following languages: English, Spanish, Portuguese, French, Italian, and German.
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